Which is Worse for Award Redemption, Delta or Delta.com?

November 25th, 2009 admin

Topics: advice

Hunter says Delta.com has gone off the rails . And he calls the Delta.com helpdesk “We’re a Bunch of Monkeys Chained to Phones.” Gee, Hunter is just realizing this. And he actually flies Delta . I do my best to avoid it, though in my case it’s because on Delta ful fare trumps status in the upgrade queue and the idiots treat cheap government fares as full fare. I live in DC, where everyone but me is flying on a government fare. But that’s beside the point. My beef with Delta.com is its award search. Delta occasionally publishes premium cabin international inventory for award booking without paying extortionate double or triple mileage pricing. But its website would never…

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Originally posted on View From The Wing

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